FAQs
Getting Started
What types of services do you provide?
Eagles Counseling provides evidenced-based psycho-therapy services to adults, children, couples, and families by highly qualified therapists.
How do I get started?
You can contact us by phone or email to request an appointment. Our receptionist will send you some intake forms to complete. We will also need your insurance information so that we can verify your benefits.
How much do you charge?
All of our providers charge different rates for their services. Their rates are listed next to their profile and the type of service that they provide.
What happens during the first appointment?
The first appointment will be an intake appointment. The intake counselor will gather some information about your needs and goals. The intake counselor will assess the problems that you are experiencing and develop a plan to help you.
Do you take Medicare, Medicaid, and CHIP?
At this time, we are not in-network with Medicare, Medicaid, and CHIP.
Do you prescribe medication?
No, we do not prescribe meds.
Do you offer free consultations?
Yes, we do have staff that offer free consultations. Please give us a call and we will be glad to answer any questions that we have.
Do I have to complete the forms before starting therapy?
Yes, you do need to complete the forms prior to starting therapy. We need to verify your benefits before we see you.
Do you offer online therapy?
Yes, we do offer online therapy.
How much experience do your therapists/counselors?
All of our therapists have been practicing in the field for years. We only hire reputable and highly experienced therapists. All of our therapists go through a rigorous process in order to work in our practice. We conduct reference and background checks. All of our therapists have a minimum of 5 years of post-graduate experience. Many of our therapists have been practicing for over 20 years. We do have a
Do I need to have a mental health or addiction diagnosis in order to use my insurance?
Yes, you do need to have a diagnosis in order to use your insurance benefits but you do not need to have a serious psychological condition to use your insurance benefits. There two different types of mental health diagnoses. There are serious diagnoses such as bipolar disorder, major depressive disorder, and schizophrenia. There are mild diagnoses such as adjustment disorder and prolonged grief disorder. Adjustment disorder is the clinical term that is used to say that an individual is going through a difficult time. Adjustment disorder is caused by stressful situations such as grief, marriage problems, stressful job, bullying, relocation, and health problems. It is psychologically necessary for these individuals to see a therapist because they are at an increased risk of developing a mental health condition such as major depressive disorder or generalized anxiety disorder.
I do not have a diagnosis and I do not feel comfortable with being diagnosed. Can I still see a therapist?
Yes, you can still see a therapist. However, you will not be able use your health insurance benefits. You pay out-of-pocket or you can use an EAP (Employer Assistance Program) benefit. Some of our therapists offer therapy at a discounted rate to individuals and families that are experiencing a financial hardship.
How do I get diagnosed?
You can get diagnosed with a mental health condition by seeing a medical provider such as a primary care doctor, nurse practitioner, or physician assistant. You also get diagnosed by a mental health provider such as a psychiatrist, psychiatric nurse practitioner, psychologist, and a licensed master’s level clinician.
We do have staff that are qualified to provide you with a diagnosis for some mental health conditions. However, we might refer you out to an outside provider such as a psychiatrist or neuropsychologist if we suspect that you have a more complicated mental health condition.
I do not want to take medication. Can I do therapy instead of taking medication?
Every person is different. There are some people that are able to manage their mental health without take medication. Some people can manage their mental health through life style changes such as diet, exercise, and stress management. However, there are some people with serious mental health conditions that do need to take medication in order to function in society. Therapy is not a substitute for medication management.